Our Services
SERVICES
Our Services
Our company insists on taking science and technology as the first produc-tive force, keeps track of the new development trend of the global pharmaceuti-cal machinery and drying industry in a timely manner, continuously develops productsthat conform to the industry and are ahead of the peers, and strives to serve new andold customers.
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Provide new and unused qualified high-quality products on time, with quality and quantity.
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Home delivery, qualified installation and debugging, and free technical training.
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Responsible for providing free training services for maintenance and operation personnel of the procurement unit, so that relevant maintenance and operation personnel of the procurement unit have the ability to understand the equipment structure and working principle, proficiently operate the equipment, and be able to troubleshoot general faults.
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According to the relevant national product three guarantees regulations, the "three guarantees" are implemented, with a free warranty period of one year. After the warranty period, lifelong maintenance services and accessory supply are provided at a discount.
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When quality issues or faults are found during use, respond within 1 hour after receiving notification, and send engineers to the user's site within 24 hours to handle the faults in a timely manner according to national and industry standards, to ensure the normal use of the purchasing unit.
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Provide long-term cooperation and support to assist users in solving various problems they face.